FAQs

1. How long does it take to ship my order? All orders ship within two business days.
2. What is the ordering process? Click on the "build your own" button beneath any ticket types and you will then be given an opportunity to change any of the wording that is currently on the ticket you chose. After modifying the wording & choosing the color of your ticket click the "view proof" button to see a larger photo for review at this point indicate the quantity of tickets you would like to order and click on the "add to cart" button. If changes are needed simply click on the "edit button" beside the "add to cart" button.
3. What size are the tickets? The ticket dimensions are approx. 5 1/2" in width and 2" in height.
4. How much do the tickets cost? Ticket costs vary depending on quantity ordered.
5. Are envelopes included with my order? Yes, your choices of envelopes are included with your order at no additional charge.
6. What are the sizes of the envelopes? Ticket envelopes are 4 3/8" X 5 3/4".
   RSVP/Return Stub envelopes are 3 5/8" X 5 1/8".
   Place Card envelopes are 8 3/4" X 5 3/4".
   
7. Can I change the wording on the ticket from what is shown? Yes, simply erase what is already on the form and type the wording you would like.
8. Can I change the font on the ticket? No, the font cannot be changed.
9. Can I have the tickets printed in a different language? No, the tickets are only printed in English.
10. Is the contact information that I provide kept confidential? Yes, We will not share any information with anyone at anytime.
11. What is your return policy? We guarantee customer satisfaction or your money back. If you are not completely satisfied with your order simply return your entire order for a full refund.
12. What colors are the tickets available in? The ticket colors available are red, blue, green, yellow, purple, orange, silver, light blue and pink.
13. How much does it cost to ship my order? For continental USA orders, we offer UPS shipping and the cost is calculated at checkout.
14. How can I contact customer support? Simply click on the contact link on the top menu for information on contacting us.
15. Do you ship orders outside the USA? Yes, we ship outside the USA by utilizing the most appropriate method of UPS shipment and is calculated at the time of purchase.
16. Will you print tickets for actual paid events such as concerts and professional sports events. These events are usually produced by large production agencies that have already contracted their ticket printing services. Therefore this would be illegal and tickets would not be printed.
17. Will you print tickets for entertainment production companies? Yes we will, but the production company must contact us directly via the contact link on the top menu
18. How do I utilize the bottom center of the ticket for something other than the section, row & seat style ticket? After clicking on the build your own button the ticket style order form will appear. In the bottom center area of the ticket displayed there are tabs for you to choose the style bottom center you desire. Then just choose the style you wish and type the text you need.